We are currently experiencing issues with our practice phone line.
If you are trying to reach the practice, please do so via email – westmead@theamp.com.au
All telehealth appointments will be attempted once our phone lines are back up and running.
We apologise for this inconvenience.
If you are experiencing a medical emergency please call Triple Zero (000) or go to your local emergency department.
The practice will be closed for Christmas holidays from the 25th of December until the 6th of January.
ATTENTION PATIENTS:
Dr Rebeka sees patients via appointment.
Please confirm your appointment time with Reception prior to attending to avoid delays.
Reception can be contacted on (02) 9633 4033 or westmead@theamp.com.au
For walk-in appointments, please call or email Reception to determine availability.
Patients over 14 must give WRITTEN approval if they want someone taking their appointments for them (e.g. parents).
Your understanding is appreciated.
Welcome to Advance Medical Practice's!
At Advance Medical Practice our aim is to provide all patients with a professional and comprehensive level of medical care. We offer a wide range of health services across our three conveniently located centres. Our Doctors take a proactive approach to the health and well being of patients, offering advice and working with them to assist where possible in maintaining a healthy life.
Our practices are located in Westmead, Windsor and Pitt Town. Bulk-billing is available at our Westmead practice and Mixed-billing is available at our Windsor and Pitt Town practices.
Please Note:
Our 3 practice are NOT linked via our systems.
This means if you wish to transfer from one of our practices to another, you will need to request for your complete record to be sent to that location.
Our practice’s offer both face-to-face appointments & telephone consultations. Telephone consultations are available for patients who have attended the practice within the last 12 months.
Please call reception on the following numbers for more information:
Westmead (02) 9633 4033
Windsor (02) 4577 2677
Pitt Town (02) 4572 3377
Zero Tolerance – Abusive or Aggressive Behaviour
OUR STAFF ARE HERE TO HELP AND WILL ALWAYS TREAT YOU WITH COURTESY AND RESPECT.
WE ASK ALL THOSE WORKING WITH OUR STAFF MEMBERS TO TREAT THEM THE SAME.
Our 3 Practice’s have a Zero Tolerance Policy to ensure all staff are treated with dignity and respect. This means that aggressive or violent behaviour towards our staff or any member of the public within our workplace will not be tolerated under any circumstances.
Please note that anyone verbally abusing members of staff, either in person or over the telephone will immediately face termination of the call and may risk termination of any future care.
Abusive behaviour and aggression includes but is not limited to:
– Threats or other intimidating behaviours
– Verbal, physical or psychological abuse
– Aggravated assault
– Sexual harassment and sexual assault
– Physical attack (pushing, tripping, grabbing, hitting, kicking, pinching, kicking, biting, spitting or any other type of direct physical contact)
Advance Medical Practice Westmead, Windsor and Pitt Town are accredited COVID-19 Vaccination Centres
Flu and COVID-19 Vaccinations AvailableOnline Bookings via HotDocWalk-ins AvailableFemale and Male GP'sPlease wear a mask to the Practice
Our Recall & Reminder System
Our practice is committed to preventative care. Patients are recalled to the practice for many reasons, i.e. abnormal test results etc. It is important that your personal information is kept up to date with an emergency contact. Please inform our reception staff of any changes.
Some appointments may require a courtesy reminder phone call for attendance. Again, please contact your practice if you are unable to attend. To receive your test results, please make an appointment or walk-in to see your doctor. To receive test results over the phone, speak to your doctor before taking the test.
Test Results & Referrals
Test results can be obtained in a booked consultation. Referrals to specialists must be made during a consultation and will not be provided from a phone request. In unavoidable circumstances Doctors may provide repeat referrals or scripts, however this is done at the Doctors discretion and may attract a fee.
Our Communication Policy for Receiving & Returning Phone Calls Including Electronic Communication
Our doctors can take phone calls when time permits. If busy, or involved with another patient then reception will need to take a message. GPS and clinical staff make time to return phone calls during the day, and where clinically significant information is discussed, a note is made in the patients health record.
SMS reminders are also available through our practice. If you would like to be notified by SMS for reminders please inform reception staff that you give consent for practice staff to contact you via SMS. Please also make sure you update you update your contact number with reception to ensure privacy and confidentiality.